- Last week, Facebook CEO Mark Zuckerberg’s “Building Global Community” was posted on the company’s website with comments including “On our journey to connect the world, we often discuss products we're building and updates on our business. Today I want to focus on the most important question of all: are we building the world we all want?”
- “Our job at Facebook is to help people make the greatest positive impact while mitigating areas where technology and social media can contribute to divisiveness and isolation"
- “Accuracy of information is very important. We know there is misinformation and even outright hoax content on Facebook, and we take this very seriously … Our approach will focus less on banning misinformation, and more on surfacing additional perspectives and information, including that fact checkers dispute an item’s accuracy”
- “A strong news industry is also critical to building an informed community. Giving people a voice is not enough without having people dedicated to uncovering new information and analyzing it. There is more we must do to support the news industry to make sure this vital social function is sustainable -- from growing local news, to developing formats best suited to mobile devices, to improving the range of business models news organizations rely on.”
- “Connecting everyone to the internet is also necessary for building an informed community. For the majority of people around the world, the debate is not about the quality of public discourse but whether they have access to basic information they need at all, often related to health, education and jobs.”
- “we’re operating at such a large scale that even a small percent of errors causes a large number of bad experiences.”
- As information technology expands its reach beyond business transactions, inventory management and customer relations, social networking’s role in validating and disseminating information is challenged by how “truth” is interpreted and how “communities” become increasingly homogeneous. In addition, “likes” and “shares” are not replacements for community activism.